Return and Refunds Policy

At GLID (Global Logistics International Delivery), we strive to ensure your satisfaction with every shipment you entrust to us. If for any reason you need to return an item or request a refund, please review the following guidelines:

Return Process:

1. Contact Us: To initiate a return or refund, please reach out to us at info@globallogisticsinternationaldelivery.com within [number] days of receiving your shipment. Please provide your order number and details of the item(s) you wish to return.
2. Return Authorization: Once we receive your request, we will provide you with a return authorization number and instructions on how to proceed with the return.
3. Package the Item: Please ensure that the item is securely packaged to prevent damage during transit. Include the return authorization number on the package.
4. Ship the Item: Ship the item back to us using a trackable shipping method. The cost of return shipping will be the responsibility of the customer unless the return is due to our error or a defective item.

Refunds:

• Upon receiving the returned item, we will inspect it to ensure that it meets our return eligibility criteria.
• If the item is eligible for a refund, we will process the refund to the original method of payment used for the purchase.
• Please allow [number] business days for the refund to reflect in your account, depending on your financial institution’s processing time.

Return Eligibility:

• Items must be returned in their original condition, unused, and with all original packaging and tags intact.
• We reserve the right to refuse returns or refunds for items that do not meet our return eligibility criteria.

Additional Information:

• Any additional bills or fees incurred during the return shipping process will be 100% refunded upon delivery without questions.
• For any questions or concerns regarding our return and refund policy, please contact us at info@globallogisticsinternationaldelivery.com.

At GLID, your satisfaction is our priority, and we are committed to providing a hassle-free return and refund experience for our customers. Thank you for choosing GLID for your shipping needs.