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FAQ
Frequently Asked Questions
Wondering what are the most FAQs from GLID? Checkout the list below!
Common Questions
Shipping times vary depending on the destination and the shipping method chosen. We provide estimated delivery times during checkout.
Yes, all packages shipped through GLID come with tracking information. You can easily track your package using the tracking number provided.
In the rare event that your package is lost or damaged during shipping, please contact our customer support team immediately for assistance.
While we cannot guarantee specific delivery times, you can contact the carrier directly to inquire about delivery window options.
We accept various payment methods, including credit/debit cards, PayPal, Zelle, Bitcoins, CashApp and bank transfers.
Popular Questions
Additional fees or surcharges may apply depending on the nature of the shipment and any special services requested.
Yes, we offer international shipping services to many destinations around the world.
We handle customs clearance procedures to ensure smooth transit of your international shipments.
Certain items may be restricted or prohibited from international shipping due to customs regulations. Please check our list of prohibited items before shipping internationally.
If you encounter any issues with your shipment, please reach out to our customer support team, and we will assist you in resolving the problem.
You can track your package using the tracking number provided in your shipping confirmation email or on our website.
Yes, our tracking system provides real-time updates on the status and location of your package with a live map.
If the tracking information for your package is not updating, please contact our customer support team for assistance.
We handle customs duties and taxes for international shipments, and these charges are typically paid by the recipient upon delivery.
Unfortunately, we cannot change the delivery address once the package has been shipped. Please ensure the accuracy of the delivery address during checkout.
